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Frequently Asked Questions
Everything about plans, billing, credits, and usage limits.
Subscription & Billing
Is the subscription a one-time purchase or recurring?
What happens when I subscribe?
Can I switch between monthly and yearly billing?
What happens if my payment fails?
Can I pause my subscription?
How do I cancel?
Credits
What are credits used for?
Are monthly credits replenished with each payment?
Do credits expire?
Do credits stack or reset each month?
Can I buy additional credits?
I just subscribed but have 0 credits — what happened?
Monthly Usage Limits
What are monthly usage limits?
Are monthly limits different from credits?
What happens when I hit a monthly limit?
Do unused monthly operations roll over?
Plans & Features
What's included in the Free plan?
What extra do paid plans give me?
Will my projects be deleted if I downgrade?
What is "inactivity suspension"?