Privacy Policy

Last updated: January 2025

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Account credentials and profile information
  • Content you upload (360° images, VR tours, projects)
  • Communication preferences and support requests
  • Payment information (processed securely through Stripe)

1.2 Usage Data

We automatically collect certain information when you use our platform:

  • Device information (browser type, operating system, device model)
  • IP address (anonymized for analytics)
  • Usage patterns and interaction data
  • Performance metrics and error logs
  • Referral sources and navigation paths

1.3 Embed Analytics

When our VR tours are embedded on third-party websites, we collect anonymous usage data including: view duration, interaction counts, embed dimensions, and referrer information. This data helps us improve our services and is not linked to personal information.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our VR tour platform
  • Process and store your uploaded content
  • Enable sharing and collaboration features
  • Provide customer support and technical assistance
  • Improve our services and develop new features
  • Ensure platform security and prevent abuse
  • Comply with legal obligations

3. Cookies and Tracking Technologies

3.1 Cookie Types

We use the following types of cookies:

  • Necessary Cookies: Essential for website functionality (always active)
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Marketing Cookies: Used for advertising and marketing purposes (optional)

3.2 Google Analytics

We use Google Analytics to analyze website usage. This service may collect information about your device and browsing behavior. We have configured Google Analytics to anonymize IP addresses and respect your cookie preferences. You can opt out of analytics tracking through our cookie settings.

3.3 Cookie Management

You can manage your cookie preferences at any time through our Cookie Settings page. You can also control cookies through your browser settings.

4. Data Sharing and Third Parties

We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who help us operate our platform (hosting, payment processing, analytics)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you explicitly consent to sharing

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security assessments.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account data is retained while your account is active, and we may retain certain information for legal compliance and business purposes.

7. Your Rights (GDPR Compliance)

If you are in the European Union, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at info@brep.studio

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@brep.studio

Website: https://vimmersa.com

Data Protection Officer: Available upon request